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Store Policy
Customer Care
At the Canine Impact Foundation, we are dedicated to providing exceptional care and support to everyone who interacts with our organization. Whether you are seeking assistance, looking for ways to get involved, or simply have questions, our team is here to help every step of the way. We offer help with general inquiries about our programs, services, or mission, and provide guidance for survivors of abuse in need of a service dog or emotional support animal through the application process and ongoing support. If you're interested in contributing to our cause through volunteering, fostering, or making a donation, we are available to assist you with that as well. Our team also provides support for adoption and foster care, ensuring a smooth process for finding the perfect canine companion or caring for one of our dogs. For those enrolled in our service dog training program, we offer continuous guidance to foster a successful bond between the participant and their canine partner. You can contact us via phone or email, and we aim to respond to all inquiries within 24-48 hours. Our business hours are Monday to Friday, 9:00 AM to 5:00 PM CST. Before reaching out, feel free to visit our FAQ section to see if your question has already been answered. At the Canine Impact Foundation, your satisfaction and well-being are our top priorities, and we are committed to ensuring that every interaction is positive, supportive, and impactful. Whether you are looking for resources, assistance, or ways to give back, we are here to guide you through your journey with compassion and care.
Privacy & Safety
At the Canine Impact Foundation, your privacy and safety are of utmost importance to us. We are committed to protecting any personal information you share with us and ensuring that all interactions with our organization are secure. Any details you provide, whether during the application process, through donations, or in communication with our team, are kept strictly confidential and will not be shared with third parties without your consent. We utilize secure systems to safeguard your information and maintain the highest standards of data protection. Additionally, we strive to create a safe and supportive environment for all individuals involved with our programs, particularly survivors of abuse. Our safety protocols are designed to protect both people and the dogs in our care. If you have any concerns about your privacy or safety when working with us, please don’t hesitate to reach out. Your trust is vital to our mission, and we are here to ensure that your experience with the Canine Impact Foundation is secure, respectful, and protected at all times.
Wholesale Inquiries
If you are interested in partnering with the Canine Impact Foundation through wholesale inquiries, we are excited to explore potential collaborations. Whether you're a business looking to purchase products in bulk or provide supplies for our programs, we welcome the opportunity to work together. Our team is ready to discuss available products, pricing, and the benefits of partnering with us to support our mission. Please reach out to us with details about your wholesale needs, and we will respond promptly with the necessary information. We look forward to building a partnership that not only meets your business goals but also contributes to making a positive impact on the lives of survivors and rescue dogs through our programs.
Payment Methods
At the Canine Impact Foundation, we aim to make supporting our mission as convenient as possible. We accept a variety of payment methods for donations, purchases, and event participation, ensuring that you can contribute in the way that works best for you. The following payment options are available:
- Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can securely donate or make purchases through your PayPal account.
- Venmo: Send contributions directly to us via Venmo for a quick and easy way to support.
- CashApp: Use CashApp for instant donations and transactions.
- Bank Transfers: For larger donations or payments, we can accommodate direct bank transfers. Please contact us for details.
- Checks: If you prefer, you may mail a check made payable to the Canine Impact Foundation. Contact us for our mailing address and instructions.
For any questions regarding payment methods or assistance with your transaction, please don’t hesitate to reach out to our customer care team. We are here to help ensure a smooth and secure process every time. Thank you for supporting the Canine Impact Foundation!
- Credit / Debit Cards
- PAYPAL
- Offline Payments